Payment & Shipping
At Simple Pleasures, we believe sexual wellbeing should be fun, exciting, vibrant, and empowering. So we will always strive to ensure that you receive the best customer service, and your order is processed and ships as quickly as possible. We are as excited to ship it as you are to receive it.
We accept Visa, MasterCard, PayPal, Apple Pay, ShopPay and AfterPay through our secure checkout, or bank deposit into our ASB Bank Account. All of our pricing is in NZ Dollars including GST. Any charges will appear on your credit card statement as Think Digital Ltd.
Shipping & Delivery
Shipping rates are a flat $12 on orders under $150, and FREE on all orders over $150. All packages are shipped in discrete, non-marked packaging. Only YOU will be excited to see it!
We have thousands of products available and ready to ship. The stock levels on our web site are updated with the warehouse daily, so if it's showing in stock on the web site, it's on the shelf ready to ship, and you will receive your order promptly.
Purchases made by 3pm weekdays will generally ship within 24 hours. All orders ship fully tracked through NZ Post, and can be delivered to any NZ physical address or PO Box. Once your order is completed, we will send you the tracking information in a Shipping Confirmation email, or you can access your order information via Your Account on the web site. Please note that during times around any lockdown, there may be small delays in delivery due to the extra strain on the delivery companies.
YES WE ARE AN ESSENTIAL SERVICE BUSINESS! All orders placed during ANY lockdown level will still be processed and shipped.